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Buncombe · Henderson · Haywood · Madison · McDowell · Transylvania

WNC Veteran Resource Guide

Where to go for home buying and selling, VA claims, health care, housing help, jobs and community in Western North Carolina. Put together by a Navy Reservist and local real estate advocate who uses these same benefits.

Contacts verified October 2026
1

Buying, selling and owning a home

Your VA home loan benefit is one of the most valuable things you earned. Here is what WNC veterans most often miss.

  • Zero down, no loan limit with full entitlement.If you have full entitlement, the VA does not cap the loan amount. Your lender and income decide what you can buy.
  • The funding fee may be waived.Veterans receiving VA disability compensation, eligible Purple Heart recipients and qualifying surviving spouses are exempt. Your Certificate of Eligibility shows whether you are exempt, and your lender confirms your fee.
  • VA loans are assumable.When you sell, a buyer may be able to take over your lower rate. That can be a real selling point in a higher rate market. Know how it affects your entitlement before you agree to it.
  • Seller concessions up to 4%.On a VA purchase, the seller can pay your normal closing costs. The seller can also pay up to 4% of the price in concessions, such as prepaid taxes and insurance.
  • You can use it more than once.Entitlement can be restored after you sell and pay off the loan. Some veterans who move use remaining entitlement on their next home, or on a small multifamily where they live in one unit. A VA loan is always for a home you will live in.
VA funding fee for purchase loans
Down paymentFirst useAfter first use
Less than 5%2.15%3.30%
5% to under 10%1.50%1.50%
10% or more1.25%1.25%
Loan assumption0.50%

Free for WNC veterans

  • Equity review: what your home could sell for today, and whether your VA loan is assumable.
  • Buying power check: how far your entitlement goes in Asheville, Hendersonville and the surrounding counties.
  • Property tax check: whether you qualify for the NC disabled veteran exclusion.
Request one

VA loan terms as of October 2026. Fees and rules can change; confirm your numbers with a VA-approved lender. Your Certificate of Eligibility is available at va.gov/housing-assistance/home-loans.

2

Benefits and claims help

Filing a claim, raising a rating, survivor and burial benefits: start with your county Veterans Service Office. Their help is free. You should never pay anyone to file a VA claim.

CountyVeterans Service OfficePhone
Buncombe40 Coxe Ave, Asheville(828) 250-5726
HendersonHedrick-Rhodes Veterans Center, 900 N Main St, Hendersonville(828) 697-4817
Haywood215 N Main St, Waynesville(828) 452-6634
Madison462 Long Branch Rd, Marshall(828) 649-0767
McDowell100 Spaulding Rd, Marion(828) 659-0833
Transylvania106 E Morgan St, Room 237, Brevard (walk-ins Tue and Thu)(828) 884-3276
Property tax

NC disabled veteran homestead exclusion

The first $45,000 of your home's assessed value is excluded from property tax if you have a 100% permanent and total service-connected disability or receive specially adapted housing benefits. Qualifying never-remarried surviving spouses may also apply.

Have your VSO certify Form NCDVA-9, then file it with Form AV-9 at your county tax office by June 1.

Details: NC Dept. of Military and Veterans Affairs

Statewide and national

More benefits help

VA Benefits Hotline: 800-827-1000 for claims status, disability compensation, pension and survivor benefits.

NC DMVA lists state benefits, including education benefits for children of qualifying veterans and state veterans homes, at milvets.nc.gov.

Burial and memorial benefits are explained at va.gov/burials-memorials.

3

Health care and mental health

The Charles George VA Medical Center on Tunnel Road anchors care for the region, with clinics in Franklin, Forest City and Hickory.

Medical center

Charles George VA Medical Center

1100 Tunnel Road, Asheville, NC 28805

Main: 828-298-7911

Mental health

Behavioral Health Call Center

Walk-in mental health care at the Asheville VA Medical Center, Monday to Friday, 8 a.m. to 5 p.m.

Call: 828-299-2519

24/7

VA Health Connect

Nurse advice, scheduling, pharmacy questions and virtual care, any hour.

Call: 855-679-0074

Counseling

Vet Center Call Center

Free, confidential readjustment and bereavement counseling for eligible veterans, service members and families, separate from your VA medical record.

Call 24/7: 877-927-8387

Caregivers

VA Caregiver Support Line

Help and training for family members caring for a veteran.

Call: 855-260-3274

Enroll

Apply for VA health care

Not enrolled yet? Apply online at va.gov or by phone.

Call: 877-222-8387

4

Housing help and emergency assistance

If you or a veteran you know is about to lose housing, or already has, call right away. These programs move faster the sooner they hear from you.

Men

ABCCM Veterans Restoration Quarters

Emergency shelter, transitional housing and permanent supportive housing, with meals, case management, job training and rides to VA appointments.

1329 Tunnel Rd, Asheville · Veterans intake: (828) 398-6628

Women and families

ABCCM Transformation Village

Similar services for women veterans and mothers with children.

ABCCM main line: (828) 259-5333

Rent and deposits

Homeward Bound SSVF

Supportive Services for Veteran Families: short-term financial help and case management for veterans at risk of losing housing or already homeless in Buncombe County.

SSVF outreach: (828) 259-5300

24/7

National Call Center for Homeless Veterans

Connects you to the local VA homeless program team, day or night.

Call: 877-424-3838

5

Jobs, education and training

Help for veterans and military spouses finding work, going back to school or changing careers.

Job search

NCWorks Career Center Asheville

Job search help, training referrals and veteran priority of service.

53 Asheland Ave, Suite 105 · (828) 920-6670

School

GI Bill and education benefits

Check your remaining benefit and approved schools, including local colleges and apprenticeships, at va.gov/education.

Education line: 888-442-4551

Career change

Veteran Readiness and Employment

Training, education and job support for veterans with a service-connected disability. Learn more at va.gov.

6

Community and ways to connect

Find your people, honor those who served before you, or give some time back.

Honor

Blue Ridge Honor Flight

Free trips to the memorials in Washington, D.C. for WNC veterans. Veterans can apply, and volunteers serve as guardians.

blueridgehonorflight.com

Posts

VFW and American Legion

Posts across all six counties host meetings, meals and service projects. Find the closest one with the VFW post finder or the American Legion site.

Volunteer

Wreaths Across America

Every December, volunteers lay wreaths on veterans' graves at cemeteries across WNC. Find a local location at wreathsacrossamerica.org.

Healing

Brothers and Sisters Like These

Free creative writing workshops where veterans put their service into words and share them with others who understand. Founded by a Charles George VA Medical Center physician and a former NC Poet Laureate, the group also hosts public readings, a podcast and a published anthology. No writing experience needed.

brothersandsisterslikethese.org · bandslt005@gmail.com

Run a veteran organization in WNC and want it listed, or spot a number that changed? Send an update and it will be checked and added.

Free for WNC veterans

Buyer, seller and homeowner guides, plus a personal review

The Blue Star Home Guides cover buying, selling and owning a home in Asheville, Hendersonville and the rest of Western North Carolina: the local market, neighborhoods, VA loan basics, property tax relief, the North Carolina process, costs and checklists.

Want answers for your own home? Ask for a free equity review, a buying power check or a property tax exclusion check. You will also get updates when this resource guide changes. No spam, and you can unsubscribe any time.

Adam Reed standing in a field with the Blue Ridge Mountains behind him

Who put this together

Adam Reed

I'm a U.S. Navy Veteran, a U.S. Navy Reserve Lieutenant Commander and the KW Military Ambassador for North Carolina. I have been in real estate since 2015, and I advocate for veteran and military buyers and sellers in Western North Carolina, whether you have lived here for decades or just got orders. I've used my own VA benefit to buy, so I know how much it can do when it is used well.

I keep this guide current because the right phone number at the right time matters. If something here helped you, pass it on to someone who served.

Verified Mission Ready Operator, My Military HQ

(828) 275-8870 · adamreed@kw.com